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Anthropic offers Business Associate Agreements (BAA) for its HIPAA eligible services, specifically for commercial products like Claude for Work and the Anthropic API. However, the BAA does not cover certain services and has specific configuration requirements and limitations. To start the BAA process or learn more, customers should contact the sales team.
- Anthropic only offers BAAs for Claude for Work and the Anthropic API, not for Claude.ai Free/Pro/Max or standard Claude for Work plans and beta/chat products
- HIPAA-eligible use requires zero data retention agreements as part of the BAA setup
- Features like web search, batch processing, prompt caching, and Files API uploads are excluded from BAA coverage
- Interested customers must contact Anthropic's sales team directly to start the BAA process